Sticks and Stones: Language, emotion and the dispute resolution process
20 July 2005
Speaker:
Professor Mara Olekalns, Melbourne Business School
Professor Mara Olekalns teaches Negotiation Strategy & Processes and Organisational Behaviour at MBS and in 2000 was Visiting Scholar, Dispute Resolution Research Centre at Kellogg Graduate School of Management, Northwestern University. Prior to joining MBS in 1999 she was with the Department of Management & Industrial Relations, the University of Melbourne, where she received a Universitas 21 Teaching Fellowship in 1998.
She has published widely and is a board member of the International Association of Conflict Management and was Co-convenor, Conflict & Negotiation stream, 2001 International Federation of Scholarly Associations of Management (IFSAM) Conference.
Mara Olekalns’ research focuses on communication processes in negotiation. She is interested in how the timing and sequencing of negotiation strategies affects negotiators’ outcomes, particularly their ability to create value in the negotiation; and also in identifying contextual, cognitive and dispositional factors shape strategy choice and sequencing. More recently, she has investigated the impact of first impressions and turning points on trust in negotiation.
Panelists:
- Sir Laurence Street, Former Chief Justice of NSW and one of the leading mediators in Australia
- Hugh Keller, Senior Litigation & Dispute Resolution Partner, Blake Dawson Waldron
Resources:
- Overheads - Professor Mara Olekalns
- Video - Windows Media Player 7 or later
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